Get rewarded
Getting your Live Better points is as easy as following these steps
Join Medibank
Join eligible Medibank Hospital only cover, and maintain cover for 42 days.
Sign up to Live Better rewards
Sign up to Live Better rewards via the My Medibank app.
Track an activity within 42 days of starting cover
Connect your wearable device or mobile health app and start auto-tracking, or track manually within the app.
Redeem your Live Better points
Within 10 weeks of joining you will receive your Live Better points which you can redeem for rewards.
Put your health first with Medibank Hospital cover
Accident cover boost
With our Accident Cover Boost, you could get Gold level Hospital benefits if you have an Accident and hold eligible Hospital cover, regardless of your level of cover.1
Unlimited Emergency Ambulance
No matter which hospital policy you choose, you’ll have the peace of mind that comes from knowing that your cover includes unlimited emergency ambulance.2
24/7 Medibank Nurse + mental health support
Medibank health insurance members can speak to a registered nurse or mental health professional at no extra cost.3 Chat over the phone or online to discuss general health or emotional concerns 24 hours a day, 7 days a week.
Live Better with Medibank
With Live Better rewards you can earn points by tracking healthy actions. And if you're an eligible Medibank member with hospital or extras, these points can go towards rewards from select partners such as adidas and THE ICONIC, as well as select Apple products, extras limit increases or a $200 premium payment.4
Combine hospital with extras cover
To stay on top of your health, why not combine your hospital cover with extras?
We have a range of extras covers to suit your health needs, and a great offer to get you started.
Things you should know
1 For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months of the Accident occurring. Excludes Private Emergency Department Benefit, hospital bonus, claims covered by third parties and our Private Room Promise. Out of pockets may apply.
2 Waiting periods apply. For ambulance attendance or transportation to a hospital where immediate professional attention is required and your medical condition is such that you couldn't be transported any other way. Tasmania and Queensland have state schemes to cover ambulance services for residents of those states.
3 Some referred services may involve out of pocket costs and waiting periods may apply.
4 Must be 16 years or over to register for Medibank Live Better. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to redeem rewards. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. See full Medibank Live Better terms.
⚭ For new members on new memberships who join and start eligible Bronze hospital cover or above from 9 October – 11 December 2024 and who have not held Medibank health cover in previous 60 days (unless they are dependents coming off their parent’s cover). Must quote promo code HOSP8WEEKS and set up direct debit when joining. Excludes Basic Hospital Cover, combined Hospital and Extras Cover, Corporate Covers, Extras only Cover, Accident Cover, Overseas Visitors Health Cover, Overseas Workers Health Cover, Overseas Students Health Cover (OSHC), Ambulance Cover, ahm covers, and other selected covers. Not available to Medibank employees. Not available with any other offer. Medibank reserves the right to amend these Terms and Conditions from time to time.
Weeks free terms: Must set up direct debit when joining and hold eligible cover for 42 consecutive days from the policy start date to get initial 6 weeks free, and for 14 consecutive months to receive subsequent 2 weeks free. The initial 6 weeks free will be applied at the next billing cycle after you have held eligible cover for 42 consecutive days. The subsequent 2 weeks free will be applied at the next billing cycle after you have held eligible cover for 14 months. The initial 6 weeks free and/or the subsequent 2 weeks free will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Discounted amount to reflect level of eligible cover at time of discount.
Live Better rewards points terms: Must maintain direct debit and hold eligible product for 42 consecutive days from the policy start date to receive Live Better rewards points. The points will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Policyholder will require access to a smartphone and will need to download the My Medibank app.Policyholder will need to have registered a My Medibank account, sign up to Live Better via the My Medibank app and track a Live Better activity within 42 consecutive days from the policy start date. Must be 16 years or over to register for Live Better. Live Better rewards points could take up to 10 weeks from the policy start date to be loaded to the policyholder’s Live Better account. Singles and single parents will receive 20,000 Live Better rewards points, and families and couples will receive 40,000 Live Better rewards points.
Live Better rewards terms: Must be a Medibank member with eligible hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Live Better via the My Medibank app to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: https://www.medibank.com.au/livebetter/rewards/terms/