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Health insurance, on demand

Download the Medibank app and discover how easy it is to use and manage your health insurance.

2 & 6 month waits waived

Join combined hospital and extras cover and we’ll waive the 2&6 month waits on extras.* That’s no waits for services like general dental, optical, physio and chiro. Use promo code WAIVER.

The Medibank app

The Medibank app is a simple way to stay on top of your health cover.

Medibank Mobile App Check Your Extras

Check your extras limits

Make the most of your cover and check your limits on demand.^ This feature is available to most members.

Medibank Mobile App Find a Provider

Find a Members’ Choice provider

Search our extensive network of providers while you’re on the go. You’ll generally get more back when you get treated by a Members’ Choice provider.~

Medibank Mobile App Submit Claim

Submit a claim

Claim on most extras through the app as soon as you’ve visited a provider.

   



This app is not available for use with Medibank Overseas Student Health Covers (OSHC). There is a separate online member services portal supporting OSHC members.

24/7 Help on Hand

 

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24/7 Health Advice Line

Medibank members with hospital cover can call one of our nurses anytime for health advice.#

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24/7 chat online

Chat to our friendly staff online anytime for advice and help with your health cover, whether you're already a member, or looking to join.

Why have health insurance?

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Better health begins with good teeth

Receive 100% back on your annual dental check-up at a Members’ Choice dentist. This doesn’t include x-rays and you need to have held extras for at least two months.

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Get 100% back on optical

Join Medibank Extras and get 100% back on optical items (up to your annual limit) at any recognised provider. Some services like lens coating are excluded and waiting periods apply.

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More back for kids

For kids we provide no hospital excess on every one of our family hospital covers. We also offer 100% back on included extras at Members’ Choice providers, as part of our Growing Family and Settled Families packaged covers. This only applies to child and student dependants. Only up to annual limits and waiting periods apply, including 12 months for some dental services. Other out of pockets may apply.

Medibank Canstar Award for Outstanding Value 10 Consecutive Years

Canstar awarded ‘Outstanding Value Insurance’ 10 years in a row

We’re proud to deliver outstanding value health insurance products designed to suit your needs. But don’t just take our word for it.

What you need to know 

* Offer for new members who join eligible combined hospital and extras cover.  Must quote promo code WAIVER and set up direct debit when joining, and we’ll waive 2 & 6 month waiting periods on extras.  Other waiting periods still apply, and if you’ve used up to your annual limit from a previous fund you may not be able to claim straight away.  Excludes Accident Cover, Ambulance Cover, Visitors Health Insurance, Overseas Students Health Cover (OSHC), Working Visa Health Insurance, ahm covers, some Corporate covers and other selected covers.  Not available if you’ve had a Medibank policy in the last 2 months.  Not available with any other offer.  

^ Some claims, like paper based, may take longer to update. 
~ Members' Choice providers are not available in all areas and are subject to change. 
# Overseas Student Health Cover members can access our Student Health & Support Line on 1800 887 283.


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