Want to talk to someone?
As a Rio Tinto employee you have access to our dedicated call service team.
Call 1800 RIO RIO (1800 746 746)
Call from outside Australia: +61 3 8622 5780
Existing members
Monday to Friday, 8.00am - 8.00pm
Saturday to Sunday, closed.
Australian Eastern Standard Time
New member sales
Monday to Friday, 8:00am - 8:00pm
Saturday, 9:00am - 4:00pm
Australian Eastern Standard Time
Send mail to
Medibank
GPO BOX 9999
(Your capital city)
Connect with us
24/7 Medical Nurse
Medibank members with hospital cover can call anytime for health advice.
Meet a consultant
If you’re not sure what option is best for you, make an appointment to see a Medibank consultant by calling 1800 RIO RIO (1800 746 746). We’ll be visiting most offices and sites across Australia conducting expert reviews of your health cover needs, and providing 1-on-1 help choosing the right cover for you.