CEO's message

Welcome to our 2019 Annual Review.

Reflecting on the events of the past year, I am pleased with what we’ve been able to achieve for our customers, our shareholders, our community and our people.

By continuing to invest in the value and service we provide to our customers, we’ve made Medibank a stronger and more sustainable business.

Our people are determined to achieve our purpose of Better Health for Better Lives and I am proud of our team who have worked hard to deliver for our customers.

Our focus is clear – to give our customers greater choice over how and where their healthcare is delivered – and make health insurance more affordable, better value and easier to use.

Thank you for you support this year.

Craig Drummond