2019 |Annual Review
  • 01 Our customers
  • 02 Our people
  • 03 Our community

The health of our planet impacts our health

We recognise the science behind climate change and as a health organisation, the impact it has on human health. That’s why we’re playing our part in tackling climate change.

Last year we published our first greenhouse gas inventory to give us a baseline view of our carbon footprint.

Our business is now carbon neutral and supports offset projects that benefit the environment as well as health and wellbeing, including one project to support Indigenous fire managers in customary burning and fire abatement in Arnhem Land.

We also successfully transitioned our domestic equity investments to a low carbon portfolio – this means our equity investment portfolio is now low carbon.

Consolidating our Sydney offices to a single location and buying only carbon neutral paper were two of the key factors that helped us reduce our greenhouse gas emissions by 24.7% compared to last year.

Greenhouse gas emissions

Methodology and assumptions


  1. The calculation methodologies and emission factors derived from the National Greenhouse Accounts (NGA) Factors in accordance with "Method 1" from the National Greenhouse and Energy Reporting (Measurement) Determination 2008 and the NGER (Measurement) Technical Guidelines for the relevant reporting period. Where factors are unavailable, best practice sources have been utilised as per National Carbon Offset Standard (NCOS).

  2. Estimations based on NABERS ratings and size of tenancies (m2).

  3. Waste and water data for corporate tenancies outside VIC modelled on actual values from 720 Bourke St headquarters. Retail waste modelled on default NABERS ratings.

  4. Based on ~10% survey response (2018) with results scaled up to represent total workforce.