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  • Emily Ritchie
    Emily Ritchie

    Senior Executive External Affairs

    0429 642 418

    Medibank cybercrime, business and FY23 outlook update

    Yesterday, Medibank provided a further update regarding the cybercrime event and announced a comprehensive customer support package for Medibank, ahm and international student customers affected by this cybercrime.

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    Cybercrime customer support package

    We're announcing a cybercrime customer support package for Medibank, ahm and international student customers affected by the cybercrime

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    Medibank cybercrime update

    There has been a further development in Medibank’s cybercrime event, which is subject to a criminal investigation by the Australia Federal Police (AFP).

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    Market announcement: voluntary suspension

    Due to the expiry of the maximum period to be in trading halt, we've requested a voluntary suspension in respect of our shares.

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    Medibank cyber incident response

    As we have worked through this cyber incident, Medibank has committed to transparency about what we know, and how that could impact our customers, our people, and the broader community.

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    Medibank cyber incident update

    Today Medibank Group has received messages from a group that wishes to negotiate with the company regarding their alleged removal of customer data.

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    Medibank cyber incident and trading update

    As investigations continue, there remains no evidence customer data has been removed from the network

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    Cyber incident update

    Medibank Group has now restored access to our ahm and international student policy systems.

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    Keeping our customers informed

    We're keeping our customers updated about the cyber incident

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