Medibank CEO David Koczkar has made two internal appointments to finalise the new Executive Leadership Team (ELT).
Milosh Milisavljevic has been appointed Group Executive – Customer Portfolios and will be responsible for the group’s consumer products and services, and Rob Deeming has been appointed Group Executive – Customer & Brands and will be responsible for the Medibank and ahm brands and customer channels as well as digital platforms and capabilities.
Mr Milisavljevic and Mr Deeming begin in their roles today.
Medibank CEO David Koczkar said:
“I’m delighted to appoint both Milosh and Rob, with their appointments testament to the capability we have within Medibank.
“Milosh and Rob share a deep passion for customers and will be instrumental in our transformation to a health company.
“Together they will be responsible for the growth of our core business, with Milosh responsible for our products and services, while Rob will be responsible for our Medibank and ahm brands and customer channels as well as digital platforms and capabilities.
“Milosh has extensive experience leading customer focused transformations across health, media and telecommunications, and Rob in entrepreneurial leadership, leading consumer brands and growing digital led businesses.
“Milosh and Rob will join our well-established leadership team with a very clear focus on providing our customers with greater choice, growing the business and driving change within the health system.”
As a result of these appointments, the Executive Leadership Team will comprise:
David Koczkar Chief Executive Officer
Mark Rogers Group Executive – Chief Financial Officer & Group Strategy
Dr Andrew Wilson Group Executive – CEO Health Services
Milosh Milisavljevic Group Executive – Customer Portfolios
Rob Deeming Group Executive – Customer & Brands
Kylie Bishop Group Executive – People & Culture
John Goodall Group Executive – Technology & Operations
Mei Ramsay Group Executive – Legal, Governance & Regulatory Affairs
This announcement has been approved for release by the CEO.
Milosh Milisavljevic is responsible for our customer portfolios, including member health programs, Live Better and diversified insurance portfolios. He is also accountable for growing and sustaining Medibank’s consumer, corporate and overseas portfolios, managing our relationship with our provider network and diversifying our provider propositions and to improve the quality of life and health of our customers.
Milosh joined Medibank in 2016 and has held a number of roles, most recently as the Senior Executive Customer Strategy & Portfolio. In these roles he led Medibank’s customer strategy, commercial transformation, product innovation and portfolio management, strategic partnerships and data science.
He has extensive experience leading customer focused and data driven transformations across health, media and telecommunications industries, including proposition innovation and new business growth.
Prior to joining Medibank, Milosh held senior roles at SEEK and McKinsey & Company.
Rob Deeming
Group Executive – Customer & Brands
Rob Deeming is responsible for the Medibank and ahm brands and our customer channels, as well as our digital platforms and capabilities. He is accountable for growing and sustaining Medibank’s consumer businesses, and creating leading customer experiences to improve the advocacy, engagement and experience for our customers.
Prior to this role, Rob held the role of Senior Executive within Medibank since August 2020 where he was responsible for leading ahm, Australia’s fastest growing private health brand.
Rob has extensive experience in entrepreneurial leadership, leading consumer brands and growing digital led businesses.
Before joining Medibank Rob was the CEO of Billy, a multi award-winning hardware/software business supporting older people living independently at home across Australia and the US. In this role he built and led the vision, strategy and team for the business alongside the two technical founders.
Rob also spent several years in commercial leadership roles at Jetstar and Qantas. At Jetstar, he led the commercial teams that looked after the digital channels, as well as the ancillary products and hotels businesses. Prior to this he was the CEO of the travel booking engine, Jetsetter, with teams based in New York, Boston and London. Rob led the sale of Jetsetter to TripAdvisor in 2013.
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