Medibank does not believe that private health insurance members should get priority in emergency departments. We expect people in most need of emergency treatment, regardless of their personal circumstances, should be given priority.
Medibank acknowledges the great strain that public hospital emergency departments are under and is mindful that under current regulations private health insurers are limited in what they can do to help address this.
Everyone who works at Medibank is motivated by improving not only the health of our members, but also the health of all Australians. We are working with medical providers on a growing range of innovative initiatives and constantly look to explore new opportunities.
Our key focus is to keep people healthy and out of hospital including pilots to support primary care and through our integrated care pilots for people with complex health needs.