Medibank to support customers impacted by floods in North Queensland

Medibank today announced it is providing financial and hardship support to customers in flood affected areas in North Queensland.

Medibank and ahm customers who have been impacted by the floods may be eligible for support, which includes suspending their policy for up to two years or waiving their premiums for three months.

Medibank Chief Customer Officer Milosh Milisavljevic said: “We’re here to support our customers in North Queensland while they deal with the devastating impacts of the floods.

“Dealing with a natural disaster and picking up the pieces afterwards is never easy, so we want to take one less stress away. If you’re a Medibank or ahm customer living in a flood affected area, please give us a call.”

Medibank customers can contact 132 331 and ahm customers 134 246 to speak to someone about hardship support available.

Medibank customers also have access to our Mental Health Phone Support line 24 hours a day, 7 days a week on 1800 644 325.