Medibank to support customers impacted by floods in regional Victoria

Medibank and ahm are providing financial and hardship support to customers in flood affected areas of Victoria.

Customers who have been impacted by the floods may be eligible for support, which includes suspending their policy for up to two years or waiving their premiums for three months.

Medibank Chief Customer Officer, Milosh Milisavljevic said: “We are committed to supporting our customers through challenging times, please give us a call if you have been impacted by the flooding in regional Victoria. Natural disasters have a significant impact on the lives of so many, we know this has been a tough Christmas and New Year period for a number of our customers, so we want to do our part to help them get back on their feet.”

Medibank customers also have access to our Mental Health Phone Support line 24 hours a day, 7 days a week on 1800 644 325.

Medibank customers can contact 132 331 and ahm customers 134 246 to speak to someone about hardship support available.