• ASX releases
  • Features
  • Gallery
  • Quick facts
  • Contact
  • About Medibank
  • Investor Centre
  • Media releases

    Women more likely to seek mental health treatment


    Duration: 1:24 | Size: 16.27 MB

    New Medibank Group data shows the number of women admitted to hospital last financial year for mental health treatment across Australia was more than double that of men.

    Medibank and ahm supported more than 46,000 mental health-related hospital admissions for women nationally to June 2020, while men accounted for just under 20,000. The figures reflect that men are less likely to access care and support for mental health needs, while many women are more proactive in seeking help.

    One in 5 Australians will experience a mental health issue each year but more than half won’t access any treatment.

    Chief Customer Officer David Koczkar said Medibank and ahm are further broadening their mental health support from today, with customers able to claim for counselling consultations on eligible extras cover.

    “Our customers told us they wanted more choice in how they access their treatment, so we have added the option of counselling in addition to psychology," Mr Koczkar said.

    “By adding counselling support to eligible extras cover, we are focused on providing our customers with more options on ways to invest in their mental health and accessing a broader range of treatment options at home.

    “The counselling services will be provided by a network of Medibank recognised counsellors, with benefits paid for individuals, couples and families through face-to-face or telehealth consultations.”

    Mr Koczkar said Medibank has been ramping up mental health support for customers as the community need grows.

    “Whether its participating in our Live Better at Home program or accessing resources through our healthy mind hub or seeking treatment through our 24/7 Mental Health Phone Support (1800 644 325) or via telehealth-based psychology services, we are making it even easier to get the support people need, when they need it,” Mr Koczkar said.

    “Mental health issues don’t discriminate and can impact anyone. We’ve spent time in lockdown, and it can take a toll, so looking after yourself is so important.

    “We know that some of our customers are currently dealing with financial hardship, unemployment or maybe feeling disconnected from family and friends.

    It’s really tough to do that alone so we want them to know that we are here to support them.”

    Medibank and ahm paid more than $190 million last financial year in benefits for mental health-related hospital admissions.


    Keep reading