Want up to 15,000 Velocity Frequent Flyer Points?

Sign up to an eligible Medibank Pet Insurance Policy using promo code VELOCITYPET by 6 March 2025, and you could earn 10,000 Velocity Frequent Flyer Points after holding the same policy for 90 days, and an additional 5,000 Points after holding the policy for 11 months from the purchase date. T&Cs and eligibility criteria apply.*

Plus, if you're a Medibank health member you'll also save 10% on premiums every year.#

Sign up in 3 easy steps

1Step one

Get your quick quote online. Enter promo code VELOCITYPET by 6 March 2025. T&Cs apply.*

2Step two

Purchase the Medibank Pet Insurance product that is right for you and your furry friend.

3Step three

Your Velocity Frequent Flyer Points will be credited after 90 days of continuous cover, and 11 months of continuous cover. T&Cs apply.*

Velocity Points will only be awarded for a maximum of 2 Medibank Pet Insurance Policies per customer for this offer. Please allow 10 business days after the 90-day holding period for the Points to be received.*

Award-winning pet insurance

We're pretty proud to have award winning pet insurance for your four-legged friends.

^{Winner of Mozo's 2024 Experts Choice Award for Exceptional Quality Pet Insurance for Pet Plus and Pet Max.}

^{Winner of Canstar's 2023 and 2024 Outstanding Value Pet Insurance with Routine Care award.}

^{Winner of WeMoney's 2024 Award - Best For Value (Routine Care) - Pet Insurance and 2024 Finalist for Best For Flexibility - Pet Insurance.}

Why choose Medibank Pet Insurance?

Medibank Pet Insurance offers three cover options with annual benefit limits ranging from $10,000 to $30,000, and reimbursement rates of up to 70%, 80% or 90% of your eligible vet bills, depending on your policy.^Ω

Claim up to 90% back with Pet Max

Medibank Pet Insurance covers up to 70%, 80% or 90% of your eligible vet bills depending on your cover. ^Ω

Your pet, your vet

With Medibank Pet insurance, you can pick any vet to treat your pet.^¥

Choice of cover level

Annual benefit limits from $10,000 - $30,000 based on your level of cover.^Ω

Multi pet discount >

5% off premiums for any additional pets covered.^> Plus, if you're a Medibank or ahm health member, you'll save 10% on premiums every year.^#

_{This is a brief summary only - for full terms and conditions, limitations and exclusions, please read the Product Disclosure Statement (PDS).}

Purchase a level of cover suitable for you and your pet.

Medibank Pet Insurance has three cover options from $10,000 - $30,000 per year, and we will reimburse between 70% - 90% of your eligible vet bills depending on your policy.^Ω Medibank Pet Insurance helps you look after your pet, because they look after you.

Top Cover + Extra Care†

Covers specified accidental injuries and illnesses^Ω
Claim up to $30,000 per year^Ω
Claim up to 90% of eligible vet bills^Ω
No sub-limit for cruciate ligament conditions (it's like an ACL injury for cats & dogs)
No sub-limit for tick paralysis
No sub-limit for hip joint surgery
No sub-limit for consultation fees
Extra Care benefit included. Up to $2,000 limit per annum (in addition to your annual benefit limit).†

Get a quick quote

Pet protection with higher limits

Covers specified accidental injuries and illnesses^Ω
Claim up to $25,000 per year^Ω
Claim up to 80% of eligible vet bills^Ω
No sub-limit for cruciate ligament conditions (it's like an ACL injury for cats & dogs)
No sub-limit for tick paralysis
No sub-limit for hip joint surgery
No sub-limit for consultation fees
Optional Extra Care benefit. Up to $2,000 limit per annum (in addition to your annual benefit limit).†

Get a quick quote

Help protect your pet

Covers specified accidental injuries and illnesses^Ω
Claim up to $10,000 per year^Ω
Claim up to 70% of eligible vet bills^Ω
$4,000 sub-limit for cruciate ligament conditions (it's like an ACL injury for cats & dogs)
$4,000 sub-limit for tick paralysis
$4,000 sub-limit for hip joint surgery
$400 sub-limit for consultation fees
Optional Extra Care benefit. Up to $2,000 limit per annum (in addition to your annual benefit limit).†

Get a quick quote

Policy T&Cs, limits, exclusions and waiting periods apply. Sub-limits and excess may apply.

Read the Product Disclosure Statement for full product terms and conditions.

Velocity Offer FAQs

What is the eligibility criteria?

To be eligible you must:

- Be a current member of the Velocity Frequent Flyer program at the time of purchasing a new eligible Medibank Pet Insurance Policy. Not a Velocity member? Join here or visit www.velocityfrequentflyer.com.

- Be eligible to purchase a Medibank Pet Insurance policy.

- Purchase a new eligible Medibank Pet Insurance policy between 12.01am AEDT 4 December 2024 and 11:59pm AEDT 6 March 2025.

- Use promo code VELOCITYPET and provide your valid Velocity membership number at the time of purchase between 12.01am AEDT 4 December 2024 and 11:59pm AEDT 6 March 2025.

- Please allow an additional 10 business days after the 90-day holding period, and 11 month holding period, for the Velocity Points to be awarded to your account.

- To receive your 10,000 Velocity Points, you must hold the same eligible Medibank Pet Insurance policy for 90 continuous days from the policy purchase date. To receive the additional 5,000 Points, you must hold the policy for 11 months from the purchase date. Your Medibank Pet Insurance policy must be active, not suspended or in arrears in order for the Velocity points to be awarded (refer to FAQ: How many Velocity Points can I earn on my Medibank Pet Insurance Policy?).

- Velocity Points only awarded for a maximum of 2 new, eligible Medibank Pet Insurance policies purchased during the Offer Period, per customer.

Exclusions

- Velocity members' exisiting Medibank Pet Insurance policy or pets that have been covered by a Medibank Pet Insurance policy in the last 12 months.

- ahm & Medibank staff.

- Not valid with any other Pet Insurance offer except for the following:

o Velocity members who take out multiple Pet Insurance Policies are eligible for a 5% discount on the premium for each subsequent policy.^>

o Velocity members who currently hold a Medibank or ahm Health Insurance Policy are eligible for a 10% discount on their Medibank Pet Insurance premiums.^* To receive the discount, Velocity members must provide their Medibank or ahm member number at the time of purchase or at renewal.^#

- Terms & conditions of the Medibank Pet Insurance policy apply.

- Terms and conditions of the Velocity Frequent Flyer program apply.

How many Velocity Points can I earn on my Medibank Pet Insurance Policy?

Subject to the eligibility criteria, Velocity Points are issued as follows:

After 90-day holding period:

- Medibank Pet Protect Pet Insurance: 10,000 Points

- Medibank Pet Plus Pet Insurance: 10,000 Points

- Medibank Pet Max Pet Insurance: 10,000 Points

After 11 month holding period:

- Medibank Pet Protect Pet Insurance: 5,000 Points

- Medibank Pet Plus Pet Insurance: 5,000 Points

- Medibank Pet Max Pet Insurance: 5,000 Points

Adding Extra Care cover to either Pet Protect or Pet Plus does not attract additional Points.

How long does it take for my Velocity Points to be credited to my Velocity account?

Please allow an additional 10 business days after the 90-day holding period, and 11 month holding period, for the Velocity Points to be awarded to your account.

What happens if I suspend or cancel my policy within 90 days of the policy purchase date?

You will not be eligible to receive Velocity Points. You must hold the same Medibank Pet Insurance policy for 90 continuous days to receive the first allotment of points, and 11 months to receive the 2nd allotment of points. Your Medibank Pet Insurance policy must be active, not suspended or in arrears in order for the Velocity Points to be awarded.

How do I link my Velocity Frequent Flyer number to a Medibank Pet Insurance Policy?

Online: Enter your valid Velocity Frequent Flyer membership number as well as the promo code VELOCITYPET into the pet insurance quote form between 12.01am AEDT 4 December 2024 – 11:59pm AEDT 6 March 2025

In store or over the phone: Ask the Medibank representative to add your Velocity Frequent Flyer membership number as well as the promo code VELOCITYPET into the pet insurance application form.

Who can I contact if I need help with using my Velocity membership number or if my Points are missing?

Please ensure that you use the correct and valid Velocity membership number that matches your Velocity account when applying for your Medibank pet insurance policy. You must then hold your policy for 90 continuous days to receive the first allotment of points, and 11 months to receive the 2nd allotment of points. Your Medibank Pet Insurance policy must be active, not suspended or in arrears in order for the Velocity Points to be awarded. Then, after the 90 continuous days, and 11 month holding period, please allow an additional 10 business days for your Points to be credited to your account. If after this time, your Points have not been awarded to your account, please contact Medibank on 132331.

There is more than one person on the Pet Insurance Policy. Can I link more than one Velocity membership number?

Only one Velocity membership number can be linked per Medibank pet insurance policy and it must be the Velocity membership number of the Medibank pet insurance policyholder.

What happens if I purchase two policies for both my pets in the same transaction?

This creates two policies, one for each of your pets. Velocity Points only awarded for a maximum of 2 new, eligible Medibank Pet Insurance policies purchased during the Offer Period, per customer. See FAQ “How many Points can I earn on my Medibank Pet Insurance Policy?”

To find the plan for your pet, start by getting a quote, or by giving the Medibank Pet Insurance team a call.

^{This is a brief summary only - for full terms and conditions, limitations and exclusions, please read the Product Disclosure Statement (PDS).}

Get a quick quote Call 132 331

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Pet Insurance FAQs

We've got answers to common questions about Pet Insurance.

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Want to talk to someone?

You can contact us on 132331. We are open from Monday to Friday, between 8:00am - 8:00pm AEST/AEDT and Saturday between 9:00am - 4:00pm AEST/AEDT.

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Things you should know

*Offer starts 12.01am AEDT 04 December 2024 and ends 11.59pm AEDT 6 March 2025 (Offer Period). Available new to Medibank Pet Insurance customers who are a current member of the Velocity Frequent Flyer program (Velocity Member). Offer not valid for Velocity Members’ existing Medibank Pet Insurance Policies, or new Medibank Pet Insurance Policies for pets who have been covered by a Medibank Pet Insurance Policy in the last 12 months. Velocity Points only awarded for a maximum of 2 new, eligible Medibank Pet Insurance policies purchased during the Offer Period, per customer. Must own an eligible cat or dog and provide evidence to the insurer PetSure (Australia) Pty Ltd of pet ownership if requested. Must use promo code VELOCITYPET and enter their valid Velocity Member number at the time of taking out the policy during the Offer Period.

Customer must hold the same Medibank Pet Insurance policy for 90 continuous days from the policy purchase date and the policy must be active, not suspended or in arrears for the first allotment of Velocity Points to be awarded. Must continue to hold the same eligible Medibank Pet Insurance policy for 11 months from the policy purchase date, and the policy must be active, not suspended or in arrears for the second allotment of Velocity Points to be awarded. Velocity membership, Points and redemption are subject to the Velocity Member Terms and Conditions, as amended from time to time. Offer subject to the terms and conditions of the Medibank Pet Insurance policy.

If the eligibility criteria is met, Velocity Points will be issued based on the Medibank Pet Insurance cover level purchased during the Offer Period listed as follows:

First allotment of Points:

10,000 Points for Medibank Pet Protect Pet Insurance
10,000 Points for Medibank Pet Plus Pet Insurance
10,000 Points for Medibank Pet Max Pet Insurance

Second allotment of Points:

5,000 Points for Medibank Pet Protect Pet Insurance
5,000 Points for Medibank Pet Plus Pet Insurance
5,000 Points for Medibank Pet Max Pet Insurance

Please allow an additional 10 business days after the 90-day holding period, and after the 11-month holding period, for Velocity Points to be awarded. Not valid with any other pet insurance offer (including but not limited to the Medibank and ahm employee discounts), except for the following:

Velocity Members who take out 2 or more Medibank Pet Insurance policies are eligible for a 5% discount on the premium for their second policy and each subsequent policy see full terms and conditions below for the multi-pet discount. Velocity Points only awarded on the first 2 pet insurance policies purchased during the Offer Period, per Velocity Member.
Velocity Members who currently hold a Medibank or ahm Health Insurance Policy are eligible for a 10% discount on Medibank Pet Insurance premiums. Those Medibank and ahm health members (who are also Velocity Members) who wish to activate this discount must provide accurate Medibank or ahm membership details: (a) at point of purchase for the discount to apply; or (b) prior to renewal for the discount to apply at renewal.

Medibank Pet Insurance reserves the right to withdraw, vary or extend this Offer at any time, without notice.

Ω Depending on your level of cover. Policy T&Cs, limits, exclusions and waiting periods apply. Sub-limits and excess may apply. Extra care limit may apply (where applicable).

# Eligible Medibank and ahm health members who wish to activate this discount must provide accurate membership details: (a) at point of purchase for the discount to apply; or (b) prior to renewal for the discount to apply at renewal.

¥ Any vet, other than yourself, who is licensed in and currently registered in Australia (with the exception of a vet, other than yourself, who is licensed in and currently registered in New Zealand for the purposes of the Travelling in New Zealand additional benefits). See PDS for more information.

> Medibank Pet Insurance policyholders get a 5% discount that applies to their second and subsequent Medibank Pet Insurance policies only, based on the order that pet details are entered when you obtain a quote, or the order that policies are purchased (if purchased separately) (“Discount”). Discount is applied to your premium at the time of purchasing a second or subsequent policy for an additional pet, when purchased in the same transaction (or at the same time). For existing policyholders that wish to insure an additional pet, please call us on 132331 for the Discount to apply. Application and order of the Discount is reallocated across remaining policies upon a policy cancellation, where there are two (2) or more active policies. Should a policy(s) be cancelled resulting in only one (1) active policy, the multi-pet discount will cease to apply to any applicable policy(s) on the next renewal. Discount may be used in conjunction with other offers, unless otherwise specified. Medibank Pet Insurance reserves the right to withdraw, vary or amend this Discount at any time, without notice. Eligibility criteria applies for Medibank Pet Insurance and is subject to the Medibank Pet Insurance terms and conditions (Refer to the Product Disclosure Statement).

† Policy T&Cs, extra care limit, applicable benefit percentage, waiting periods and exclusions apply. Excess may apply. Extra Care is an included additional benefit with the Pet Max plan and an optional benefit available with Pet Protect and Pet Plus. See PDS for more information.

Medibank Pet Insurance policies entered into for the first time prior to 30 August 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089 (Medibank) and Velocity Frequent Flyer Pty Ltd ABN 60 601 408 824, AR 1239355 (Velocity). Medibank Pet Insurance policies entered into for the first time on or after 30 August 2023, and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Medibank, and Velocity. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at medibank.com.au/pet-insurance.