Why do health insurance premiums change?
Every year, health funds like us adjust their premiums in response to a number of factors, including the rising cost of healthcare, our ageing population, and increased demand for health services. This ensures we can continue to provide exceptional products and services to our members.
All premium increases are government-approved.
Looking to reduce your health insurance premium?
Let’s work together to make sure your cover is right for your health needs and your budget.

Have your needs changed?
As our lives change, so do our health needs. That’s why we recommend regularly reviewing your cover to make sure it still meets your needs. Our friendly team is here to help you with a cover review.

Financial support is available.
Sometimes you may need a little extra help. If you’re experiencing financial distress, or navigating a challenging situation, we have support options that may be able to help.
We’re here to help, even during busy times.
Due to the premium review period, we may be experiencing longer-than-usual call wait times. We appreciate your patience as we work to assist everyone as quickly as possible. If you prefer not to wait, feel free to get in touch another way.
Have us call you
Monday to Friday:
8am – 8pm AEST/AEDT
Saturday:
10am – 2pm AEST/AEDT