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* Must be 16 years or over to register for Medibank Live Better rewards in the My Medibank app. Some program partners and earning activities require a person to be at least 18 years of age to be eligible to earn and/or redeem a reward. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, and be up-to-date with premium payments. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Live Better Management Pty Ltd, ACN 003 457 289 has entered into commercial arrangements with Medibank Live Better program partners and may receive commissions. Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind. Points earning activities and rewards are subject to change without prior notice and may be subject to availability. Additional terms and conditions may apply to points earning activities and rewards. See full Medibank Live Better rewards terms.
We’re here to support your health and wellbeing
As restrictions are carefully eased around us, many health service providers are reopening. Due for a dental check-up? Or perhaps iso has made a few joints creak more than usual? Your Medibank cover is here to help get your body and mind back into the swing of things.
24/7 Medibank Mental Health Support
Medibank health insurance members can speak with a mental health professional over the phone or online at no extra cost.^ Call 1800 644 325 or chat online anytime of the day or night, 7 days a week
24/7 Medibank Nurse Support
Medibank members with health insurance can chat to a registered nurse over the phone or online, any time of the day or night at no extra cost.^
Member's Choice Providers
For members with eligible extras cover, Member's Choice providers can help provide safe access to the services you need to help look after your body and mind.
COVID-19 Health Assist
Eligible Medibank members with hospital cover may now access personalised advice and support at home from dedicated healthcare professionals at no extra cost.#
Live Better at Home
At Medibank, we know that caring for yourself helps you to care for those around you. That’s why we’ve created Live Better at Home.
We're encouraging all Australians to join our daily Eat, Move and Feel activities that will help us all stay active, stay healthy and Live Better at Home.
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Live better, get rewarded
If you're an eligible Medibank member with hospital or extras cover and need a little motivation to put your health first, why not earn some Live Better points towards rewards? It’s a great way to get savings on your health cover, or earn rewards from our partners, simply by looking after your health and wellbeing.*
How you can help stop the spread of COVID-19
Although restrictions have started to ease, here’s a quick reminder of some of the safety measures that can protect you and the ones you care about against COVID-19.
Practice good hand hygiene
Use hand sanitiser when washing hands isn’t possible.
Maintain physical distancing
Keep at least 1.5 metres away from others.
Stay home
Avoid contact with others if you're feeling unwell.
Get tested
Get tested as soon as possible if you feel any of the symptoms of COVID-19.
Things you should know:
# Available to members with active hospital cover. Waiting periods may apply. Suspended policies excluded. Some referred services may incur out of pocket costs.
^ Some referred services may involve out of pocket costs and waiting periods may apply.
While we hope you find the information on this webpage helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information on the webpage carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).