We're giving back by the end of September 2024.
Staying true to our promise to return COVID-19 claim savings to our members, we’re pleased to announce the latest round of Give Back for members.
By the end of September 2024, we’re giving back a minimum of $100 to everyone who’s an eligible Medibank member*.
That’s an extra $35 million back to members, on top of the $200 million we announced in February. This brings our total COVID-19 Give Back to $1.46 billion since 2020.
How will the cash back be paid?
We’ll deposit the cash back amount into the same bank account we pay your claims to, or the account your premiums are paid from, by the end of September 2024.
Make sure that your bank details are up to date by logging into My Medibank. My Medibank now comes with the added protection of multi factor authentication, so you can do this securely. If we don’t have your bank account details by 22 September, we’ll send you a cheque by the end of October.
Who is eligible?
Medibank members who held a resident hospital and/or extras policy on 30 June 2024 will be eligible for the cash back. The cash back amount is only payable to the premium payer. Excludes members who have an Ambulance Only, Overseas Visitors Cover, Overseas Workers Cover, Overseas Student Health Cover and select Corporate policies.
Our Give Back and previous pauses on premium increases will take our COVID -19 customer support package to a record $1.46 billion.
As always, we’re here to help.
We know every bit counts, especially as things get tighter. We hope this Give Back goes some way towards making life a little easier.
Frequently asked questions
Things you should know
* The cash back amount is only payable to the premium payer and applies to resident Medibank members holding a hospital and/or extras policy. Excludes Ambulance Only, Overseas Visitors Cover, Overseas Workers Cover, Overseas Student Health Cover and select Corporate policies.