Unlike Hospital cover or Extras cover, whether you want ambulance cover depends on which state or territory you live in. The information on this page is for residents of Queensland (QLD); if that’s not you, head back to the main Ambulance cover page.
Are ambulance services free in Queensland?
Queensland residents can access ambulance treatment and transport at no cost, Australia-wide by the state government.1
Do I need to pay for ambulance services when travelling interstate?
No, residents of Queensland are automatically covered by the state for emergency pre-hospital ambulance treatment and transport, even when travelling interstate.2 If you receive an invoice from another state or territory's ambulance service and can prove that Queensland was your principal residence at the time, you can forward it to the Queensland Ambulance Service for payment.
Should I consider private health insurance?
While Queensland residents can access ambulance services at no cost, there are some circumstances where having private health insurance can help you with other costs:
Health insurance not only helps you avoid some of these costs, but it can also help reduce your out-of-pocket costs for services that aren’t typically covered by Medicare. Learn more about why private health insurance could be worth it for you.
Looking for more?
Whether you're searching for peace of mind with Hospital cover or the convenience of Extras cover, Medibank can help you stay on top of your health.
Why consider Medibank?
Accident Cover Boost
If you have an Accident, you’ll have access to all clinical categories included in Gold level Hospital cover, no matter what level of Hospital cover you have, thanks to our Accident Cover Boost.+
100% back on dental check-ups twice a year on eligible extras⁼
Here’s something to smile about – Medibank members with eligible Extras cover for two months or more get 100% back on up to two dental check-ups every year, including x-rays, at any Members’ Choice Advantage dentist.=
24/7 Medibank Mental Health Support
Medibank health insurance members can chat with a mental health professional over the phone or online at no extra cost.¥¥
Want to discuss your options?
Leave your details and a Medibank expert will be in touch to take you through your options. In providing your telephone number, you consent to Medibank contacting you about health insurance.
Things you should know
1 Queensland Government; Emergency ambulance care and costs; retrieved Jan 2025.
2 Queensland Government; Interstate Ambulance Treatment and Transport information for Queensland residents; retrieved Jan 2025.
@ The single parent/couple/family income threshold is increased by $1,500 for each MLS dependant child after the first child. 'Income’ and 'dependants' have a specific meaning for Medicare Levy Surcharge purpose. Learn more.
+ For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months, of the Accident occurring. Excludes Private Emergency Department Benefit, hospital bonus, claims covered by third parties and our Private Room Promise. Out-of-pocket costs may apply.
= Eligible members on Medibank extras (excluding Healthy Living Extras and Gold Ultra Health) can claim a maximum of two 100% back dental check-ups per member, per year at a Members’ Choice Advantage provider (including bitewing x-rays where clinically required). For members on eligible extras, the first two check-ups do not count towards your annual limit. Members with Healthy Living Extras can get 100% back on one dental check-up each year at a Members’ Choice Advantage provider (including up to two bitewing x-rays, where clinically required) or at a Members’ Choice provider (excluding x-rays). Members with Gold Ultra Health can get 100% back on up to three dental check-ups at a Members’ Choice or Members’ Choice Advantage provider. Members’ Choice and Members’ Choice Advantage providers are not available in all areas. Two month waiting period applies. Some products may have other dental benefits, check your cover summary for details.
¥¥ Some referred services may involve out of pocket costs and waiting periods may apply.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).