Frequently asked questions

Useful information about the COVID-19 vaccine rollout

For reliable, up-to-date information regarding the COVID-19 vaccine program, we recommend bookmarking the following links.

You can also call the National Coronavirus & COVID-19 vaccine helpline on 1800 020 080.

Visit the Coronavirus (COVID-19) updates page on our website for helpful information about Australia's COVID-19 vaccine rollout and ways in which your Medibank membership can help you at this time.

Medibank health insurance members can also speak with a registered nurse or mental health professional. Chat online or call 1800 644 325.

Medibank OSHC members can call the Student Health & Support Line on 1800 887 283.