Switching health insurance

Looking to change your health insurance provider? Switching to Medibank is easy, at any time. Simply find a cover that suits your needs and leave the paperwork to us.

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Switch to Medibank in 3 simple steps
 

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1. Find your cover

Compare heath insurance options and find cover that best suits your needs. If you need assistance, call us on 1300 576 282.

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2. Let us do the paperwork

Simple and easy. We'll contact your old fund, cancel your old membership and organise the transfer certificate.

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3. No waiting periods again

There’s no need to re-serve waiting periods you’ve already served with your old fund^,  so you'll be able to make the most out of your new cover straight away.

Hospital & Extras offer - Want 6 weeks free and up to $500 in gift cards?

Join and maintain eligible Bronze hospital and extras cover or above and you could get 6 weeks free plus 50,000 Live Better points (couples and families) or 25,000 Live Better points (singles and single parents) to redeem on rewards like gift cards. We’ll also waive 2&6 month waiting periods on extras. Use promo code: 6WEEKSPLUS. Offer ends 21 November 2024. New members only.€

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Hospital & Extras offer

Why switch to Medibank?

We are Australia's largest health insurance provider*, trusted by millions of members.

An Australian brand, we know all about supporting our customers and community – after all, we've been doing it since 1975.

And that's just the beginning.

 

Outstanding health insurance

4.1 million members trust us for the health services they need.

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Lots of cover options

Many products and services for your health and wellbeing to choose from.

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1000s of extras providers in our network

Help reduce your out of pockets with one of the largest Extras provider networks in Australia.

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Awesome rewards program

Points and perks for your healthy actions.

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Member health programs

Programs to help manage your health conditions and give you access to more affordable care options.

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On-app claiming

Claim for many services quickly and easily with My Medibank.

Awarded Outstanding Value Health Insurance 17 years running

We're proud to deliver award-winning health insurance products, but don't just take our word for it. Canstar have awarded Medibank an outstanding value award for health insurance in Australia for the 17th year in a row.

Are you ready to make the switch?

Frequently Asked Questions

Things you should know

* By membership and policy numbers, based on the data set out in APRA’s Operations of Private Health Insurers Annual Report 2022/23 for Medibank Private Limited.

^ You need to join Medibank within 2 months of leaving your old fund, or waiting periods apply again. Also, benefits that have been paid under your previous cover will be taken into account in determining the extras benefits payable under your Medibank cover.

€For new members on new memberships who join and start eligible combined Bronze hospital and extras cover or above from 18 September – 21 November 2024 and who have not held Medibank health cover in previous 60 days (unless they are dependents coming off their parent’s cover). Must quote promo code ‘6WEEKSPLUS’ and set up direct debit when joining. Excludes Basic cover, Corporate covers, Hospital only cover, Extras only cover, Accident Cover, Overseas Visitors Health Cover, Overseas Workers Health Cover, Overseas Students Health Cover (OSHC), Ambulance Cover, ahm covers, and other selected covers. Not available to Medibank employees. Not available with any other offer. Medibank reserves the right to amend these Terms and Conditions from time to time.

6 weeks free terms: Must maintain direct debit and hold eligible cover for 42 consecutive days from the policy start date to get next 6 weeks free. The 6 weeks free will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period.

2&6 month waits waived on extras terms: 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). Annual limits apply. If you're switching from another fund and you’ve used any of your current limits (at that fund), that will count towards your annual limits with us. If you've reached your limits at your previous fund you may not be able to claim straight away on extras. 

Live Better rewards points terms: Must maintain direct debit and hold eligible product for 42 consecutive days from the policy start date to receive Live Better rewards points. The points will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Policyholder will require access to a smartphone and will need to download the My Medibank app. Policyholder will need to have registered a My Medibank account, sign up to Live Better via the My Medibank app and track a Live Better activity within 42 consecutive days from the policy start date.  Must be 16 years or over to register for Live Better. Live Better rewards points could take up to 10 weeks from the policy start date to be loaded to the policyholder’s Live Better account. Singles and single parents will receive 25,000 Live Better rewards points, and families and couples will receive 50,000 Live Better rewards points.

Live Better rewards terms: Must be a Medibank member with eligible hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Live Better via the My Medibank app to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: https://www.medibank.com.au/livebetter/rewards/terms/