Claiming for your health services and appliances is simple with our step-by-step guides. And now with even more of them claimable online, it's easier than ever.
Blood pressure monitors
Claim for blood pressure monitors with our simple, step-by-step guide.
Dental services
Claiming for dental services is simple with our step-by-step instructions.
How to claim Extras
Follow our simple step-by-step guide to log in to My Medibank on both web and app.
How to claim Extras (offline)
Need to update you login details? Follow our step-by-step instructions for web and app.
Health appliances
Claiming for health appliances is easy with our clear, step-by-step instructions.
Health subscriptions
Our step-by-step guide makes it easy to claim for health subscriptions.
Private Emergency Department Benefit
Learn how to claim your Private Emergency Department Benefit with our step-by-step guide.
Things you should know:
Claims submitted in store will be processed separately (at a later date) and pay benefits to you, the hospital or the provider, as appropriate.
Some claims, like paper based, may take longer to update.
For overseas policy support, please get in touch.
Following the government changes on 1 April 2019, all private health insurers are no longer permitted to pay benefits towards some natural therapy services. Read more about the changes to some natural therapies.