Priority.
It's what our longest-serving members deserve.
We value your loyalty, and it's time we recognised it with some Priority treatment. Read on to discover our commitment to bringing you the very best service and exactly what you’re eligible for as a Priority Member.
Health Concierge
Health Concierge provides personalised health support to help eligible Medibank hospital members prepare for, or recover from, a hospital stay or treatment.
Offers for Priority Members
As one of our most valued members, you’re eligible for exclusive offers and promotions from our partners.
What is Health Concierge?
Hospital support when you need it most.
Health Concierge provides personalised health support to help eligible Medibank hospital members prepare for, or recover from, a hospital stay or treatment. It’s our way of offering that extra care and support to our members who need it most.
If you have an upcoming visit to hospital within the next 6 weeks and have some questions about your visit, call the Priority line on 1300 580 439 and ask to be transferred to the Health Concierge service.
Health advice
If you need clinical advice, we connect you to our 24/7 Medibank Nurse, or link you to services in the community and other health programs.
Hospital support
We help take the stress out of an upcoming hospital stay, a new diagnosis, or an ongoing condition. We even check in with regular follow-up calls at key times during your health journey.
Health education
We provide practical tools and resources to help you manage your health every day.
Exclusive offers for Priority Members
Priority Members enjoy $17 movie screenings every Thursday
As a small way of saying thank you to our long-term members, and with the help of our friends at Palace Cinemas, Medibank Priority members and a friend can enjoy Thursday movie screenings at Palace Cinemas for just $17. And for seniors and a friend, it’s just $13 a ticket!
A growing range of exclusive offers, including 20% off travel insurance
Our travel insurance includes cover for hospital, accident, and medical evacuation while you’re travelling overseas.
Our International Comprehensive plan, offers you protection for all kinds of surprises like lost luggage, cancelled bookings, or rental car insurance excess.
Redeem 20% off travel insurance, promo code: PRIORITY20.^
$Unlimited overseas medical expenses1
Cover for hospital treatment and medical evacuation.
$Unlimited cancellations2
Expense cover for accommodation and other pre-paid travel costs if you have to cancel due to unforeseen circumstances.
Existing medical conditions3
Cover for some pre-existing medical conditions like high blood pressure and allergies.
Free cover for children4
Children (or grandchildren) under the age of 21 can be included on your policy for free.