Travel Insurance sales
Phone: 134 190
Mon - Fri 8am - 8pm
Saturday 9am - 4pm
(AEST/AEDT)
Existing policy enquiries
Update or change current policy: Manage your policy
Claims: Make a claim online
Within Australia: 1300 362 544
From overseas: +61 2 8907 5020
Mon-Fri 8am - 7pm
Saturday 9am - 4pm
Sunday 10am - 3pm
(AEST/AEDT)
Email: medibank@travelinsurancepartners.com.au
Post: Medibank Travel Insurance
c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060
Claim enquiries
Online: Lodge a claim online
Phone: 1300 362 544
Email: Claim enquiries
Post: Medibank Travel Insurance
c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060
Existing medical conditions
Email: medibank-assessments@travelinsurancepartners.com.au
Post: Medibank Travel Insurance
c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060
24hr emergency assistance
When travelling Overseas Emergency Assistance is just a phone call away.
New Zealand: 0800 284 346
United Kingdom (UK): 0800 096 8821
United States (US): 1 855 802 3392
Canada: 1 855 802 3392
Other countries: From all other countries and if you are experiencing difficulties from one of the numbers listed, please call reverse charge via the operator: +61 (2) 8907 5672. Charges may apply if calling from a pay phone or mobile phone.
Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations, visit medibank.com.au/travel-insurance/help/