We're here to help
Help and more information and some of our most frequently asked questions.
Using your cover
Have questions before you buy travel insurance? Learn more about travel insurance and read our PDS to understand how travel insurance works.
COVID-19 Travel Insurance Benefits
Helpful resources
Get the most out of your travel insurance. Whether you experience a cancellation or lose your luggage, our friendly team can help. See below for further information.
Useful Documents
Important information about your policy can be found within these useful documents.
Multi-award winning travel insurance
We're proud to be winners of Mozo's Experts Choice Awards in 2022 & 2023 and Mozo's People's Choice Award in 2024.
Frequently Asked Questions
Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations, visit medibank.com.au/travel-insurance/help/