We've given cash back during September 2024.
Staying true to our promise to return COVID-19 claim savings to our members, we’re pleased to announce the latest round of Give Back for members.
During September 2024, we gave back a minimum of $100 to everyone who’s an eligible Medibank member*.
That’s an extra $35 million back to members, on top of the $200 million we announced in February. This brings our total COVID-19 Give Back to $1.46 billion since 2020.
How was the cash back paid?
We deposited the cash back amount into the same bank account we pay your claims to, or the account your premiums are paid from, during September 2024.
You can check your bank details by logging into My Medibank. My Medibank now comes with the added protection of multi factor authentication, so you can do this securely. If we didn’t have your bank account details by 22 September, a cheque will be sent to you by the end of October.
Who was eligible?
Medibank members who held a resident hospital and/or extras policy on 30 June 2024 were eligible for the cash back. The cash back amount is only payable to the premium payer. Excludes members who have an Ambulance Only, Overseas Visitors Cover, Overseas Workers Cover, Overseas Student Health Cover and select Corporate policies.
Our Give Back and previous pauses on premium increases will take our COVID -19 customer support package to a record $1.46 billion.
As always, we’re here to help.
We know every bit counts, especially as things get tighter. We hope this Give Back goes some way towards making life a little easier.
Frequently asked questions
Things you should know
* Medibank members who held a resident hospital and/or extras policy on 30 June 2024 will be eligible for the cash back. The cash back amount is only payable to the premium payer. Excludes members who have an Ambulance Only, Overseas Visitors Cover, Overseas Workers Cover, Overseas Student Health Cover and select Corporate policies.