As part of the Government changes on 1 April 2019, all private health insurers are no longer be permitted to pay benefits towards some natural therapy services under extras cover for Australian residents. For Medibank this includes:
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The following treatments will continue to be included in your extras cover:
- Remedial Massage/Myotherapy
- Acupuncture
- Chinese Medicine
- Exercise Physiology
Your extras limits won’t change and benefits will still be paid for the natural therapy services being removed from your extras cover as long as your treatment was before 1 April 2019 – subject to your annual limits.
Frequently asked questions
Yes, you can still claim up to your annual limits on all natural therapy services included under your cover for treatment received before 1 April 2019.
Remedial massage/myotherapy, Chinese medicine, acupuncture and exercise physiology will continue to be included on applicable Medibank extras products.
The following natural therapies have been removed from all Medibank products from 1 April 2019:
• Alexander Technique
• Aromatherapy
• Bowen Therapy
• Feldenkrais
• Western Herbalism
• Homeopathy
• Kinesiology
• Naturopathy
• Reflexology
• Shiatsu
The government has introduced rules to prevent health insurers in Australia from paying benefits towards some natural therapy services under resident products after 1 April 2019. This decision was made as the result of a review by the government into natural therapies, which found no clear evidence of the clinical effectiveness of these services.
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