Why are the dietician and physiotherapist consultations delivered remotely?
Around 7 million Australians (or 1 in 3 Medibank members) live in rural and remote areas5. Australians who live outside a major city often experience higher rates of chronic conditions and struggle to access specialised support services6. Medibank is bridging this gap by ensuring that specialised care is available to all eligible members regardless of where they live. Conducting the Better Knee, Better Me consultations by phone and video means you could live in Broome or Bundoora and still have access to the same personalised support for your chronic knee pain.