How to change your payment method

Open the My Medibank app.

The login screen will display.

If you set up login with fingerprint/touch ID, PIN, password, or face recognition/ID, follow the prompts. 

Tap Log in.

You may be asked to read and accept the My Medibank Terms of Use; if so, tap Accept.

The home screen will display. You are now logged in.

Tap on “Me” on the lower right corner of the screen.

This will open up a purple screen with your name and policy details, and the main menu in white.

Tap “Manage payments” in the main menu. It’s the third choice from the top.

This will take you to the “Manage payments” screen.

Select "Manage direct debit". 

Tap the grey "Change" button next to your bank account details.

There will be a pop-up at the bottom of the screen where you can select a new credit card or new bank account. Tap on the one you want to change.

This will take you to a screen where you can update your bank or credit card details.

Enter the new details and press the red “Save” button.

Your payment method is now changed.