Step-by-step guides
How to link your card
Learn how to link a card and earn points for purchases made with Live Better rewards partners.
How to link an app or device
Find out how to connect a device or health app to track activities and earn points.
How to join a Live Better challenge
Learn how to explore and join challenges, with new and different ones being introduced every single month.
How to redeem a reward
Use your points to redeem rewards such as Gift cards, Apple items and Medibank cover rewards.
How to view a Live Better cover reward
Learn how to view cover rewards in the My Medibank app.
How to view your points balance and history
Keep track of your Live Better rewards points balance and history in the My Medibank app.
How to track your activity with Live Better
You could get rewarded for everyday activities like walking, sleeping, and staying active. Just follow our step-by-step guides to start tracking across multiple health apps!
More help and support

Contact our friendly team
Contact us for assistance with Live Better rewards, cover enquiries or any other questions. Discover the convenience of messaging us – available Monday to Friday 8am – 11pm (AEST), and weekends 9am – 9pm (AEST).

My Medibank app
Your My Medibank app makes it easy to check your cover details, keep on top of your extras limits, find a provider and more. Download the My Medibank app today.*