Payment guides

Need help with your Medibank payments? Our guides will help you understand how your Medibank premiums are calculated, how to pay and what options you have when unable to pay.

How premiums are calculated

Learn how your premiums are calculated and what variations may occur with our handy guide.

How to pay you premiums

Follow our simple guide on the range of ways you can pay your premiums using My Medibank app and online.

What to do if you can't pay

Learn what happens and what options you have when you can't pay your premiums.

How to make a payment

Learn how to pay your premium using the My Medibank app or My Medibank online with our handy guide.

Update payment method

You can change how you pay your premium yourself quickly and easily following our simple guide.

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