Medibank is here for you this holiday season

It’s summer in Australia, and as the sun beams down, adventure and the outdoors await. But while you make the most of these warmer months, we’re quietly standing in the shadows, ready to support you if needed. Here are just a few ways Medibank is here to help.

24/7 Medibank Nurse Support

While the sun is out and your out of office is on, it can be easy to forget that summer also comes with its own unique set of health hazards. Even the most sun-safe among us can get burned, and as the weather warms up and the summer wardrobes come out, so do the insects! Need support for non-urgent health issues like bites, burns or bruises? Medibank health insurance members can chat to a registered nurse about their health questions or concerns with 24/7 Medibank Nurse Support. Chat online or call 1800 644 325 any time of the day or night at no extra cost.^*

Accident Cover Boost

Got new bikes from Santa? If you’re a member with hospital cover and you have an Accident, you’ll get the benefits of our Gold level hospital cover, no matter what level of hospital cover you have. No one wants to find themselves in hospital over the holidays, but Accident Cover Boost is there for you if you do.⁺

Check with us to find out if you’re eligible.

24/7 Medibank Mental Health Support

While we often think of this time of year as the happiest, it can be the hardest for some. Financial pressures, loneliness, family drama and anxiety can weigh heavily. If you need someone to talk to, Medibank health insurance members can call 1800 644 325 or chat online with a mental health professional¹ ready to listen. It’s support that never sleeps and it’s available 24 hours a day, 7 days a week at no extra cost.^*

Booking a holiday can be so rewarding

Don’t forget, your healthy actions over the holidays could earn you Live Better rewards points.^{^} Eligible members can earn up to $400 every year in rewards.^# Whether it’s taking a few more steps or spending time with a good book, your healthy choices count. Plus, with our partnership with Booking.com, even booking your summer getaway could earn you up to 2,000 points.^† Discover more about Live Better rewards here.

Save on your travel insurance

Whether your travels take you to Noosa or Nusa Dua, Medibank Travel Insurance can help protect your domestic or overseas trips. If you’re booking a trip over the holiday period or planning a getaway for later in the year, Medibank health members can save 15% on Medibank Travel Insurance.^** Cheers!

24-hour travel emergency assistance

Travelling can be an enriching experience, but sometimes you'll find yourself needing assistance. With Medibank Travel Insurance, you'll have access to our emergency team. Our team of experienced doctors, nurses, travel consultants and case managers are all based in Australia and ready to help you 24 hours a day, 365 days a year.

We can help if you need support finding appropriate medical treatment, assistance in replacing lost travel documents or credit cards and more. Find out more about 24 hour emergency assistance here.^**

Our team is here to help

The Medibank team is here to assist you over the holidays with any questions you may have about your cover. You can call our customer service team on 132 331, chat to us online or manage your cover on the go via the My Medibank app.

As you dive into the summer, whether soaking up the sun at the beach, exploring new places or simply enjoying quality time at home – remember, Medibank is here if you need us. Here’s to happy and healthy holidays!