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* Must be 16 years or over to register for Medibank Live Better rewards in the My Medibank app. Some program partners and earning activities require a person to be at least 18 years of age to be eligible to earn and/or redeem a reward. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, and be up-to-date with premium payments. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Live Better Management Pty Ltd, ACN 003 457 289 has entered into commercial arrangements with Medibank Live Better program partners and may receive commissions. Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind. Points earning activities and rewards are subject to change without prior notice and may be subject to availability. Additional terms and conditions may apply to points earning activities and rewards. See full Medibank Live Better rewards terms.
Redeeming rewards.
We’re all incredibly unique. And so are our rewards. Use your points to redeem rewards from our range of partners or even get discounts on premium payments. The choice is yours! *^
$200 Premium Payment
25,000 Live Better Points
Things you need to know:
- You can redeem this reward to credit $200 towards your Medibank policy if you’re a Medibank member with hospital cover, extras cover or hospital and extras cover, your premium payment is up-to-date, and you have signed up to Medibank Live Better with the My Medibank app. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers.
- Once you choose this reward, the $200 payment will be applied automatically to your policy.
- You can redeem this reward once in any consecutive 12-month period and it will be applied at a policy level.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See full Medibank Live Better terms.
Delivery: After redemption, please allow at least 24 hours for the reward to be applied.
$100 or $200 Extras Limit increase
$100 - 10,000 Live Better Points; $200 - 20,000 Live Better Points
Things you need to know:
- You can increase your extras limit on your included extras service, excluding optical, if you’re a Medibank member with extras cover or hospital and extras cover, your premium payment is up-to-date, and you have signed up to Medibank Live Better with the My Medibank app. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers.
- Once you choose this reward, it will be automatically applied on extras services included in your cover (excluding optical), after current extras annual, sub or lifetime limits have been used but before any available Package Bonus/Membership Bonus (where applicable) is applied. This reward will be applied towards the first claim for an extras benefit (excluding optical) received by Medibank by any person insured under the policy.
- It can be used in multiple transactions until the extras limit increase amount times until the limit is reached.
- This reward must be used within 12 months of redemption or it will expire (which may sit outside annual limit resets for your policy).
- You can redeem each of the $100 and $200 extras limit increase rewards once in any consecutive 12 month period.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See full Medibank Live Better terms.
Delivery: After redemption, please allow at least 24 hours for the reward to be available for use and displayed in your My Medibank app.
One Remedial Massage/Myotherapy, Physiotherapy or Chiropractic/Osteopathy service up to $115
10,000 Live Better Points
Things you need to know:
- You can choose this reward if you’re a Medibank member with extras cover, or hospital and extras cover, your premium payment is up-to-date and you have signed up to Medibank Live Better with the My Medibank app. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers.
- It is for a single service only. If the value of the service exceeds $115, then you need to pay the gap. If the cost of the service is below $115, the remaining amount will be forfeited.
- This reward will be automatically applied at a policy level, towards the first claim for the service received by Medibank immediately after redemption.
- This reward must be used within 12 months from the date of redemption or it will expire (which may sit outside annual limit resets for the policy).
- There is no limit on the number of times you can redeem this reward, provided that you have enough points.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See full Medibank Live Better terms.
Delivery: After redemption, please allow at least 24 hours for the reward to be available for use and displayed in your My Medibank app.
$250 Hospital Excess Reduction
25,000 Live Better Points
Things you need to know:
- We recommend you contact Medibank to check your excess before selecting this reward. If the excess payable is less than $250 or no excess is applicable to your policy, any/all unused amounts will be forfeited.
- You can choose this reward if you’re a Medibank member with hospital cover or hospital and extras cover, your premium payment is up-to-date, and you have signed up to Medibank Live Better with the My Medibank app. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers.
- This reward will be automatically applied at a policy level, towards the first claim received by Medibank immediately after redemption. The member reducing their excess payment does not have to be the member who redeemed the reward.
- This reward can be used once only. The reward must be used within 12 months of redemption or it will expire (which may sit outside excess resets for the policy).
- This reward can be redeemed once only in a 12-month period.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See full Medibank Live Better terms.
Delivery: After redemption, please allow at least 24 hours for the reward to be available for use and displayed in your My Medibank app.
$50 Dental Out-of-Pocket Reward - MCA provider
5,000 Live Better Points
Things you need to know:
- You can redeem this reward to reduce your out-of-pocket dental costs by $50 at a Members’ Choice Advantage provider, if you’re a Medibank member with extras cover or hospital and extras cover, your premium payment is up-to-date, and you have signed up to Medibank Live Better with the My Medibank app. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers.
- This reward will be applied at a policy level towards the out-of-pocket costs from a claim for dental services at a Members’ Choice Advantage provider. It will be applied towards the first claim received by Medibank immediately after redemption.
- This reward does not affect your annual limits but will be applied before any applicable PackageBonus/Membership Bonus.
- It cannot be used on dental services for which no benefits are payable under any extras cover.
- During a waiting period, the reward can be used but no benefits are payable.
- It can be used in multiple transactions until the reward amount is reached and must be used within 12 months of redemption or it will expire.
- There is no limit on the number of times you can redeem this reward, provided that you have enough points.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See full Medibank Live Better terms.
Delivery: After redemption, please allow at least 24 hours for the reward to be available for use and displayed in your My Medibank app.
$50 Specsavers Out-of-Pocket Reward
5,000 Live Better Points
Things you need to know:
- You can redeem this reward to reduce your out-of-pocket costs for prescription optical goods by $50 at a Members’ Choice Advantage provider, if you’re a Medibank member with extras cover or hospital and extras cover, your premium payment is up-to-date, and you have signed up to Medibank Live Better with the My Medibank app. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers.
- This reward will be applied at a policy level towards the out-of-pocket costs from a claim for prescription optical goods at a Members’ Choice Advantage provider. It will be applied towards the first claim received by Medibank immediately after redemption.
- This reward does not affect your annual limits but will be applied before any applicable PackageBonus/Membership Bonus.
- It cannot be used on non-prescription sunglasses, safety glasses, protective glasses or precision tinted lenses. The reward also cannot be used for any eye tests or other services.
- During a waiting period, the reward can be used but no benefits are payable.
- It can be used in multiple transactions until the reward amount is reached and must be used within 12 months of redemption or it will expire.
- There is no limit on the number of times you can redeem this reward, provided that you have enough points.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See full Medibank Live Better terms.
Delivery: After redemption, please allow at least 24 hours for the reward to be available for use and displayed in your My Medibank app.
Have questions? Contact Medibank Live Better via live.better@medibank.com.au for any further assistance.
Voucher to be redeemed at participating Amcal pharmacies, Discount Drug Stores or Myhealth medical centres
Things you need to know:
- Flu Vaccination may not be suitable for everyone – consult your pharmacist or GP regarding whether it is right for you. You must also be 16 years or over to redeem.
- Voucher is single use and can only be used at participating Amcal pharmacies, Discount Drug Stores or Myhealth medical centres. See links in voucher for available locations
- This reward will be available to redeem until 31 July 2024 and will expire on 31st August 2024
- Voucher is not transferable and can only be used by the individual listed on the voucher or another dependent on the same policy
- No refund, credit, change or replacement will be for this voucher
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
Delivery: If you redeem this reward, an email with a link to download your voucher will be sent to the email address linked to your Live Better account at the time of redemption.
Contact Medibank via live.better@medibank.com.au for any further assistance.
$20, $50, $100 or $200 e-Gift Card to shop with adidas
Starting from 2,000 Live Better Points
Things you need to know:
- This e-Gift Card can be used online only at adidas.com.au.
- You’ll need to use the gift card within 12 months from the date of issue, otherwise the card expires.
- The e-Gift Card is for single use only and no refund, credit, change or replacement will be given.
- This e-Gift Card cannot be used in conjunction with any other offer or discount.
- This e-Gift Card cannot be used to purchase certain products including limited edition or super exclusive products such “Yeezy”, Pharrell, Alpha 4D. For full list of exclusions see https://adidas.com.au/promotion-medibank-live-betterprogram.html.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See adidas’s full terms and conditions.
Delivery: If you redeem this reward, an email with a link to download your e-Gift Card will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about adidas products? Chat to adidas’ friendly staff on 1800 801 891 or visit https://www.adidas.com.au/contact.html.
Or contact Medibank Live Better via live.better@medibank.com.au for any further assistance.
$10, $20, $50 or $100 e-Gift Card to shop in-store with Amcal
Starting from 1,000 Live Better Points
Things you need to know:
- This e-Gift Card can be used at all participating Amcal pharmacies (excludes Amcal online).
- You’ll need to use the gift card within 12 months from the date of issue, otherwise the card expires.
- The e-Gift Card is for single use only and no refund, credit, change or replacement will be given.
- This e-Gift Card cannot be used in conjunction with any other offer.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See Amcal's full terms and conditions.
Delivery: If you redeem this reward, an email with a link to download your e-Gift Card will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about your Amcal products? Visit your local Amcal store and chat to a friendly staff member.
Or contact Medibank via live.better@medibank.com.au for any further assistance.
EarPods, AirPods, Beats headphones or Apple Watch
Starting from 3,000 Live Better Points
Things you need to know:
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- Rewards are subject to change and availability without prior notice.
- Check individual product listings on the Live Better Rewards Store for product details and disclaimers. If your product has not been delivered within six weeks of redeeming the item from the Live Better rewards store, please contact live.better@medibank.com.au.
- If your product is damaged, please contact live.better@medibank.com.au within 7 business days of delivery.
- If you think the product may be faulty, please contact AppleCare on 1300 321 456
- See Apple’s full Terms and conditions
Delivery: Please allow up to six week to receive your Apple rewards. If you are not at home for delivery, the courier will leave a card with contact details to arrange another delivery. For any other queries regarding delivery, please contact live.better@medibank.com.au for assistance.
$20, $50, $100, $200 or $250 e-Gift Card to shop with Brooks Running
Starting from 2,000 Live Better Points
Things you need to know:
- This e-Gift Card can be used online only at brooksrunning.com.au.
- You’ll need to use the gift card within 12 months from the date of issue, otherwise the card expires.
- The e-Gift Card is for single use only and no refund, credit, change or replacement will be given.
- This e-Gift Card cannot be used in conjunction with any other offer and only one e-Gift Card can be used per transaction.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See Brooks' full terms and conditions.
Delivery: If you redeem this reward, an email with a link to download your e-Gift Card will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about Brooks Running products? Chat to Brooks’ friendly staff on 1300 735 099 or visit https://www.brooksrunning.com.au/info/contact-us.
Or contact Medibank via live.better@medibank.com.au for any further assistance.
Annual or lifetime subscription to the Calm app
Starting from 8,000 Live Better Points
Things you need to know:
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- Your annual Calm Premium subscription will automatically renew after 1 year at the then-current retail price unless cancelled. Your annual subscription will then automatically renew each year at the then-current retail price until cancelled.
- Gift Cards are not valid on any other Calm products or services other than the subscription denomination identified on your Gift Card during purchase
- The value of the Gift Card cannot be added to an existing Subscription, so if you have an active Calm Subscription you will need to allow that Subscription to expire before you redeem your Gift Card
- The e-Gift Card is for single use only and no refund, credit, change or replacement will be given.
Delivery: If you redeem this reward, an email with a link to download your voucher will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about Calm products? Visit https://support.calm.com/hc/en-us/requests/new
Or contact Medibank via live.better@medibank.com.au for any further assistance.
$20, $50, $100 or $199 e-Gift Card to shop with The Fast 800
Starting from 2,000 Live Better Points
Things you need to know:
- This e-Gift Card can only be redeemed for The Fast 800 online program and can only be used online at http://programme.thefast800.com/medibank.
- You’ll need to use the gift card within 12 months from the date of issue, otherwise the card expires.
- The e-Gift Card is for single use only and no refund, credit, change or replacement will be given.
- This e-Gift Card cannot be used in conjunction with any other offer and only one e-Gift Card can be used per transaction.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See The Fast 800’s full terms and conditions.
Delivery: If you redeem this reward, an email with a link to download your e-Gift Card will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about The Fast 800 online program? Contact The Fast 800 at https://programme.thefast800.com/contact/.
Or contact Medibank via live.better@medibank.com.au for any further assistance.
$50, $75, $100 or $150 e-Gift Card to shop with Good & Fugly
Starting from 5,000 Live Better Points
Things you need to know:
- This e-Gift Card can be used online only at https://goodandfugly.com.au//
- You’ll need to use the gift card within 24 months from the date of issue, otherwise the card expires.
- No refund, credit, change or replacement will be for this e-Gift Card
- This e-Gift Card cannot be used in conjunction with any other offer
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See Good & Fugly's full terms and conditions.
Delivery: If you redeem this reward, an email with a link to download your e-Gift Card will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about Good & Fugly products? Please visit https://goodandfugly.com.au/pages/copy-of-contact-us
Or contact Medibank via live.better@medibank.com.au for any further assistance.
$50, $100 or $200 e-Gift Card to shop with HelloFresh
Starting from 2,000 Live Better Points
Things you need to know:
- This e-Gift Card can be used online only at https://www.hellofresh.com.au/.
- You’ll need to use the gift card within 12 months from the date of issue, otherwise the card expires.
- No refund, credit, change or replacement of the e-Gift Card will be given.
- This e-Gift Card cannot be used in conjunction with any other offer and only one e-Gift Card can be used at a time.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- Full T&Cs, cut-off times and delivery areas available at https://www.hellofresh.com.au/ or see gift card terms at https://www.hellofresh.com.au/about/termsandconditions.
Delivery: If you redeem this reward, an email with a link to download your e-Gift Card will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about HelloFresh? Visit https://www.hellofresh.com.au/contact-page/
Or contact Medibank via live.better@medibank.com.au for any further assistance.
$25, $50, or $100 e-Gift Card to shop with THE ICONIC
Starting from 2,500 Live Better Points
Things you need to know:
- This e-Gift Card can be used online only at https://www.theiconic.com.au/.
- You’ll need to use the gift card within 36 months from the date of issue, otherwise the card expires.
- No refund, credit, change or replacement will be for this e-Gift Card
- This e-Gift Card cannot be used in conjunction with any other offer
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See THE ICONIC's full terms and conditions.
Delivery: If you redeem this reward, an email with a link to download your e-Gift Card will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about THE ICONIC products? Please visit https://theiconicsupport.zendesk.com/hc/en-us/requests/new
Or contact Medibank via live.better@medibank.com.au for any further assistance.
$20, $50 or $100 e-Gift Card to shop with Onsport
Starting from 2,000 Live Better Points
Things you need to know:
- This e-Gift Card can be used online only at onsport.com.au
- You’ll need to use the gift card within 12 months from the date of issue, otherwise the card expires.
- The e-Gift Card is for single use only and no refund, credit, change or replacement will be given.
- This e-Gift Card cannot be used in conjunction with any other offer.
- Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind.
- See Onsport's full terms and conditions.
Delivery: If you redeem this reward, an email with a link to download your voucher will be sent to the email address linked to your Live Better account at the time of redemption.
Have questions about Onsport products? Contact Onsport via http://www.onsport.com.au/contact-us.html.
Or contact Medibank via live.better@medibank.com.au for any further assistance.
Live Better rewards help and support
How-to guides, helpful forms and frequently asked questions to help you make the most of Live Better rewards.
Things you should know:
^ Medibank Live Better Challenges & Goals Earning Policy: The participant of a Medibank Live Better Challenge or Goal may not receive Live Better points or may have their already credited Live Better points reversed in accordance with the Medibank Live Better terms and conditions. To earn Live Better points, the participant needs to properly complete 100% of the eligible Challenge according to the instructions. The number of Live Better points available for Medibank Live Better Challenges and Goals is subject to change without prior notice. The maximum number of Live Better points that each Medibank Live Better member can earn from successfully completing health and wellbeing Challenges, Goals or any Onboarding action in a calendar year is 40,000 Live Better points. To the extent of any inconsistency between this Policy and the Medibank Live Better terms and conditions, the terms and conditions will take precedence.